This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this Privacy Policy.

Our Privacy Policy relates to the collection and use of information to:

  • merchants using Basic2day Digital to power their business
  • partners who develop apps for merchants to use, build stores on behalf of merchants, refer potential entrepreneurs to Basic2day Digital, or otherwise help merchants operate or improve their Basic2day Digital-powered business
  • users of Basic2day Digital apps and services
  • visitors to Basic2day Digital websites, or anyone contacting Basic2day Digital support

Third Party Sharing of Information

If a third party requests your personal information, we will refuse to share it unless you give us permission, or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.

Why Do We Collect Information

We need to do so to fulfil a contractual obligation, or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). Information may also be needed for but not limited to:

  • preventing risk and fraud
  • answering questions or providing other types of support
  • helping merchants find and use apps through our app store
  • providing and improving our products and services
  • providing reporting and analytics
  • testing out features or additional services
  • assisting with marketing, advertising, or other communications

Your Rights Over Your Information

Depending on how you use Basic2day Digital, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information.

If you buy something from a Basic2day Digital-powered program and wish to exercise these rights over information about your purchase, you need to directly contact the merchant you interacted with. We are only a processor on their behalf, and cannot decide how to process their information. As such, we can only forward your request to them to allow them to respond.

Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may ask to see documentation verifying your identity.

If you would like to designate an authorised agent to exercise your rights for you, please email us from the email address we have on file for you. If you email us from a different email address, we cannot determine if the request is coming from you and will not be able to accommodate your request. In your email, please include the name and email address of your authorised agent.

If you are not happy with our response to a request, you can contact us to resolve the issue.

Storage of Information

Although we are a Malaysian company, we work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, province, or country. This data may be subject to the laws of the countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws.

Finally, while we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order).

Protecting Your Information

Whilst we strive to protect your information, and to ensure the security and integrity of our platform, we all know that no method of transmission over the Internet, and method of electronic storage, can be completely secure. This means we cannot guarantee the absolute security of your personal information.

“Cookies” and Other Tracking Technologies

We use cookies and similar tracking technologies on our website and when providing our services.

Privacy Policy in Different Languages

The Privacy Policy may be available in languages other than English. To the extent of any inconsistencies or conflicts between the Privacy Policy in English and the Privacy Policy available in another language, the most current English version of the Privacy Policy will prevail.

How To Reach Us

If you would like to ask about, make a request relating to, or complain about how we process your personal information, you can contact us by email at

Your rights over your information

We believe that you should have the right to access and control your own personal information. We retain your personal information until you tell us to delete it. Please email us at if you would like to access or request that we delete your personal information. Please keep in mind that after we anonymize your information, we will continue to use non-identifiable information to improve our services. We do not and will not “sell” your personal information.



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